Business Phone System Features
Our Cloud VoIP Phone System service has a huge range of features and is constantly growing to meet our customers business and office VoIP phone system needs.
VoIP Phone System
HD Quality Calls
Unrivalled high definition audio calls via our VoIP phone system.
Voicemail
Create voicemail mailboxes for individuals or teams of users.
Phone Number Transfers
Transfer in your existing phone numbers to benefit from our low call rates.
Call Encryption
Increased security for voice calls over your business phone system.
SIP Trunks
Configure SIP Trunks to send calls to your own on-premises hardware PBX.
User Extension Management
Easily manage your users and extensions from your online dashboard.
Music On Hold
Make sure your business sounds the best with your hosted VoIP music on-hold features.
Video Conferencing
User our video conferencing solution to connect with your team wherever they are in the world.
Audio Library
Comprenhensive audio library features to use with your cloud phone system.
Your Device, Your Way
iOS, Android Apps
Free VoIP calling app for all Android and iOS phones.
Use Any Hardware
Use the VoIP phone or hardware that you want to with our VoIP phone system.
Windows, Mac and Linux Apps
Free VoIP calling app for Windows, MacOS and Linux operating systems.
Video Calls
Conduct video calls no matter your location, without the need for complicated hardware.
Browser Based Phone
Free browser-based softphone app for VoIP calls.
Fax To Email
Receive and send email to fax in conjuction with your own business VoIP phone number.
Call Handling
Call Forwarding
Route inbound calls to multiple destinations, features and extensions with smart call routing.
Time Of Day Routing
Extensive time diary routing features allow you to route calls based on the time of day and day of the week.
IVR Call Menus
Create sophisticated touch tone IVR call menus for inbound calls.
Hunt Groups
Create hunt groups for your teams and departmnents.
Call Screening & Blocking
Full control over screening and blocking incoming calls.
Dial By Extension
Allow your callers to get straight through to the extension they want with Dial By Extension.
Wallboard Statistics
View your most important business call statistics with custom office Wallboards.
Call Assurance
Full control over acceptance of forwarded calls.
Caller ID Routing
Effortless route inbound calls based on Caller ID.
Call Queuing
Keep callers on the line with our advanced call queue system.
Call Management
Call Logs
See full histories of calls made and received, via your online dashboard.
Conference Bridges
Hold conference calls in virtual meeting rooms and enable callers to participate via unique PIN access.
Alternative Caller ID
Present as phone numbers that aren’t yet transferred to us and benefit from our low call rates.
Missed Call Alerts
Ensure you’re always in the loop with missed call alerts.
Call Recording
Enjoy unlimited call recording without the need for additional call recorder software.
Call Monitoring
Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
Voicemail To Email
Receive Voicemail messages direct to your email inbox.
Call Parking
Free up your phone lines by parking calls and give your customers a comfortable, enjoyable caller experience.
Staff Presence Indiction (BLF)
Easily see the status of your team with Busy Lamp Field (BLF) indicators.
Voicemail Transcription
Receive your voicemail messages in text form, direct to your email inbox. .
Short Code Commands
Access business phone system features via speed dial commands.
Integration
Hardware Provisioning
Pre-configure your VoIP phone handsets so they’re ready to use straight out of the box.
Webhook Notifications
Receive real-time event notifications relating to your hosted VoIP service via your website or app.
Click to Dial (Chrome, Firefox)
Automatically dial phone numbers with just a single click.
Phone Book Manager (Office 365, Google, Contacts, Phone and Apps)
Easily create and import phone book contacts directly to your VoIP phone and apps.
Roles and Permissions
Secure access control over your business phone system with memeber roles and granular permissions for your team.
Text To Speech
Easily create audio for voicemail greetings, call routes, voice prompts and more using our text to speech feature.